Dr. Krysten Spencer-Mueller

Krysten is a Behavioural Science Fellow with the Impact and Innovation Unit (IIU). In her current role, she applies behavioural science and evaluation approaches to support the assessment of organizational culture in the defence context, informing organizational improvement efforts and advancing scalable assessment practices.

Prior to joining the IIU, Krysten worked as a Behavioural Scientist on Immigration, Refugees and Citizenship Canada’s Service Insights team, where she conducted client-centred research on digital services and generated behavioural insights to improve service delivery and client outcomes.

Krysten earned a PhD in Developmental Psychology from Wilfrid Laurier University and a Master of Science in Neuroscience and Applied Cognitive Science from the University of Guelph.